MOTOR CITY REMAN products, when properly installed, are warranted against defects in materials and workmanship to the original purchaser for a period of one (1) or two (2) years from the date of purchase (as indicated on each individual listing).
Warranty does not cover failure due to accident, abuse, neglect or as the result of normal wear and tear. Improper installation, careless handling, tampering or disassembly in any way will void original factory warranty. Failures due to rust, submersions, deliberate abuse, broken gears, housings or components shall not be considered for warranty, nor products used in applications for which they were not intended.
The sole responsibility of MOTOR CITY REMAN - if any - shall be the replacement of defective products as stated above. This warranty being expressly in lieu of all other obligations or liabilities and MOTOR CITY REMAN neither assumes nor authorizes any other person or firm to assume for it any other liability in connection with the sale of its products or merchandise.
We accept returns for a refund up to 30 days from the date of purchase. Items returned must be in brand new unused condition. If the item has been installed in any way, a refund will not be provided.
It is the responsibility of the customer to verify the correct application information prior to purchasing any product from MOTOR CITY REMAN. All purchases made in error, bought by mistake, no longer wanted, or returned to sender due to an incorrect address are subject to a restocking fee up to 25% and require a return authorization number. In these cases, the return shipping costs may be deducted from the refund using our discounted shipping rates.
To request an RMA number, please contact us via email phone or live chat when available.