MOTOR CITY REMAN products, when properly installed, are warranted against defects in materials and workmanship to the original purchaser for a period of one (1) or two (2) years from the date of purchase (as indicated on each individual listing).
Warranty does not cover failure due to accident, abuse, neglect or as the result of normal wear and tear. Improper installation, careless handling, tampering or disassembly in any way will void original factory warranty. Failures due to rust, submersions, deliberate abuse, broken gears, housings or components shall not be considered for warranty, nor products used in applications for which they were not intended. Each warranty is valid for one (1) replacement unit within the warranty period.
The sole responsibility of MOTOR CITY REMAN - if any - shall be the replacement of defective products as stated above. This warranty being expressly in lieu of all other obligations or liabilities and MOTOR CITY REMAN neither assumes nor authorizes any other person or firm to assume for it any other liability in connection with the sale of its products or merchandise.
We accept returns for a refund up to 30 days from the date of purchase. Items returned must be in brand new unused condition. We only accept returns for items that have not been used or installed in any way whatsoever. Any items returned in any other condition that brand new will be subject to a restocking fee at our discretion or in some cases the return will be denied.
It is the responsibility of the customer to verify the correct application information prior to purchasing any product from MOTOR CITY REMAN. Any purchases made in error, bought by mistake, no longer wanted, or returned to sender due to an incorrect address are subject to a restocking fee up to 30% and require a return authorization number. In these cases, the return shipping costs will also be deducted from the refund using our discounted shipping rates. Customer will be contacted accordingly should the return fit into any of these categories.
To request an RMA number, please click the link at the footer of this page "Request an RMA" and we will reply with 2 business days with an RMA number and instructions how to return your item.